Frequently Asked Questions
Everything you need to know about our fresh-baked treats.
Do you ship your cupcakes nationwide?
Yes, we ship nationwide across the United States. We use specialized insulated packaging and overnight shipping to ensure your cupcakes arrive fresh and intact.
How should I store my cupcakes once they arrive?
For the best experience, we recommend enjoying your cupcakes at room temperature. If you are not eating them immediately, store them in an airtight container at room temperature for up to 24 hours, or freeze them for up to one week.
Do you offer vegan or gluten-free options?
We offer a rotating selection of gluten-free and vegan flavors every day. Please check our daily menu online to see which specialty options are currently available for order.
Can I schedule a delivery for a specific date?
Absolutely. During the checkout process, you can select a specific delivery date from our calendar to ensure your cupcakes arrive exactly when you need them for your special event.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order or damage during transit, please contact our customer service team within 24 hours for a resolution.
Are your cupcakes nut-free?
While we offer many flavors that do not contain nuts, all of our cupcakes are baked in a facility that processes peanuts and tree nuts. We cannot guarantee that any of our products are 100% nut-free.